VintageCB750 customer support
Start a return
Choose how to start below. We’ll review your request and provide return instructions before you ship any parts back.
Electrical parts are excluded from standard returns. Read full return terms
Choose how to start
Purchased free returns at checkout?
Start an eligible return through Redo using the details from your order.
Open RedoAll other orders
Use our return request form if you did not purchase free returns at checkout.
Go to return formDamaged, missing or incorrect item? Keep the part and packaging and contact us promptly. Contact our team
Return request form
Tell us which part you want to return and why.
Email and Details / Reason for Return are required. Name, order number, bike details and attachments are optional. Include the part name or SKU in your return details.
Photos are optional. Use Attach File for clear photos of damage, an incorrect item, its label or packaging.
We’ll reply within 1 business day.
Submitting the form starts a request. Please wait for our instructions before shipping any parts back.
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Submitting the form starts a request. Please wait for our instructions before shipping any parts back.
Questions? Contact usWhat happens next
- We review your request
We check the order details and return eligibility.
- You receive instructions
Wait for our reply, then follow the return shipping instructions.
- Return and inspection
We inspect the returned parts and process any approved refund.
Return questions
What can I return?
The standard return window is 60 days after delivery. Parts must be unused, uninstalled, complete, unaltered and in new condition. Electrical parts are excluded from standard returns. Read full return terms
Should I use Redo or the return form?
If you purchased free returns at checkout, start an eligible return through Redo. For other orders, complete the return request form so we can review your request.
Are there restocking fees or shipping charges?
We never charge a restocking fee. We’ll confirm return shipping arrangements after reviewing your request. Original shipping charges are generally not refunded unless the return is due to our error or our policy provides otherwise.
What if my order arrived damaged or incorrect?
Contact us promptly. Keep the part, packaging, shipping carton, labels and packing material. Clear photos of the part and the problem can help us review the issue. Contact our team
When will my refund be processed?
We process approved refunds after receiving and inspecting the returned parts. Your payment provider may need additional time to display the refund.